Rez Module (Reservation Management)

Rez is designed to streamline and optimize your venue's reservation process, offering tools for managing table availability, guest preferences, and automated notifications, all in real-time.

  • Comprehensive reservation management system
  • Real-time table and seating optimization
  • Personalized guest experiences with tagging and categorization
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Pass Module (Event & Ticketing Management)

Pass enables venues to easily create, manage, and monitor events, offering ticketing solutions, guest list management, and seamless check-in with QR codes, ensuring smooth event execution.

  • Generate and manage ticket tiers and types with QR code generation
  • Event insights and performance reporting
  • Full guest list management for events
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Software

Experience Seamless Integration

Maximize your operational efficiency by integrating FOH with the tools you already use. Gain valuable insights, track performance in real-time, and deliver exceptional customer service

  • Micros POS Integration

    Synchronize reservations with Micros POS for smooth, end-to-end table management and billing, reducing manual errors and enhancing guest satisfaction.

  • WhatsApp Business API

    Stay connected with your customers through real-time WhatsApp notifications. FOH ensures your guests are always informed about their bookings, confirmations, and upcoming events.

  • Payment Solutions

    Handle deposits, ticket payments, and refunds securely with Paymob integration. Easily manage down payments for premium reservations or event bookings.

  • SMS Integration

    Enhance your customer engagement with Victory Link’s SMS integration. Send automated reminders, confirmations, and personalized offers directly to your customers’ phones.

HOW IT WORKS

1
Set Up Your Venue

Customize your floor plan, table settings, and reservation preferences to match your venue’s unique needs, whether for daily bookings or events.

2
Manage Reservations

Use FOH’s smart system to streamline bookings with time slot customization, automated table assignments, and overbooking prevention.

3
Automate Engagement

Send automated SMS notifications for confirmations, reminders, and personalized offers to keep customers informed and engaged.

4
Optimize with Data Insights

Track customer behavior and reservation trends to make data-driven decisions, optimize operations, and increase revenue.

Why Choose FOH?

The All-in-One Venue Management Solution
Empowering Venues with Seamless Operations

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Comprehensive Support

Our dedicated support team is available to help you every step of the way, providing onboarding, training, and ongoing assistance to ensure your success.

Helpline ‭+20120 1222298‬

Scalable and Flexible

From small venues to large-scale operations, FOH is designed to grow with your business. Our cloud-based solution offers flexibility for all types of businesses, from restaurants to event venues.

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FREQUENTLY ASKED QUESTIONS

Most Common Questions About Our Services

Ask Us!

How does FOH improve reservation management?

FOH simplifies reservation management by offering an intelligent system that automates table assignments, reduces overbooking, and maximizes seating efficiency. It allows you to customize time slots for different services (e.g., breakfast, lunch, dinner), ensuring optimal table utilization. With automated SMS reminders, you can also reduce no-shows, improving the overall guest experience.

Can FOH handle both restaurant bookings and event ticketing?

Yes, FOH is designed to handle both restaurant reservations and event ticketing seamlessly. Whether you're managing day-to-day bookings for a restaurant or large-scale events, FOH’s system allows you to create events, sell tickets, track guest lists, and manage check-ins, all in one platform.

How can I manage deposits for high-demand reservations?

FOH’s deposit management feature allows you to request and securely process deposits for specific time slots or high-demand events. This helps reduce no-shows and secures your revenue. You can easily set up deposit requirements and manage refunds if a booking is canceled within your policies.

What integrations does FOH support?

FOH integrates with key third-party systems, including Micros POS, Paymob for payment solutions, and WhatsApp for customer notifications. These integrations allow you to streamline payment processing, communicate with guests in real time, and synchronize orders with your POS system.

How does the CRM help improve customer loyalty?

FOH’s built-in CRM allows you to store valuable customer data, such as preferences, reservation history, and special requests. With this information, you can provide personalized service, send targeted promotions, and enhance guest experiences, which builds customer loyalty and increases repeat visits.

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