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Turn Chaos Into Flow

FOH Queue gives your team real-time visibility into walk-ins, waitlists, and guest flow — with live updates, automated notifications, and smarter seat turnover.

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Explore All Features

Key Features

Every Reservation, Handled Better

Automatically notify guests when their table is ready or if delays occur — without tying up staff.

Digital Waitlist System

Guests check in on arrival or via QR. Staff adds walk-ins instantly and tracks wait times live.

Live Status Updates via WhatsApp/SMS

Smart Wait-Time Predictions

Uses table turnover, slot pacing, and layout logic to provide accurate wait estimates.

Real-Time Queue Dashboard

One unified screen for reservations, walk-ins, and waitlist status — fully integrated with Rez.

Auto-Prioritization Rules

Move VIPs or repeat guests forward. Tag first-timers, large groups, or low-value bookings for custom routing.

Assign guests from the queue with one tap. Floorpan syncs instantly.

Seamless Table Assignment

FOH Queue in Action

High-Traffic Restaurant

Guests scan a QR at the door, check in, and receive updates no crowding at the entrance.

Lounge or Bar with No Reservations

Track all walk-ins, identify regulars, and see traffic patterns over time.

Event Night with Overflow Demand

Waitlisted guests receive live updates and can be upsold premium tables or drinks while waiting. That's how you envision the information

Operational Workflows

Tailored solutions for efficient operational management across different scenarios.

Weekend vs Weekday Workflows

Distinct workflows designed for optimal weekend and weekday operations.

Group Deposit Policies

Deposits required only for groups exceeding five participants.

Premium Client Reservations

Exclusive tables reserved for our gold-tier clients.