Smarter Reservations, Happier Guests
FOH Rez gives you real-time control over bookings, tables, and guest flow — with automated confirmations, deep insights, and zero friction for your staff.
Key Outcomes
Every Reservation, Handled Better
Say goodbye to overbooking and manual errors with our smart system.
Maximize Nightly Covers
Smart seat assignments to optimize your nightly covers and enhance efficiency.
Eliminate Overbooking
Free up staff time with automation and insights
Enhance efficiency through automation and provide critical insights to streamline staff workflows.
Create VIP-level guest experiences with rich CRM
Enhance your customer interactions by leveraging advanced data insights.
Reduce No-Shows
Confirmations and deposits to minimize no-shows and maximize revenue.
Reservation Intelligence & Guest Control
FOH Rez centralizes real-time reservations, automated confirmations, CRM-driven insights, and deep customization — all in one intuitive interface.
Real-Time Table & Floor Plan Management
Manage bookings across all branches with instant updates. Visual floor plans make table assignment easy for hosts. Switch between slot-based and hour-based views to match your operations.
Behavioral Guest Profiles
Access detailed guest histories at a glance: visit frequency, average spend, no-show count, and personal preferences. Use tags like "VIP", "Blacklist", or "Birthday" to guide team decisions.
Automated Confirmations & Messaging
Send WhatsApp and SMS messages for confirmations, reminders, check-in QR codes, and post-visit feedback all fully templated and dynamically personalized.
Deposits & No-Show Management
Set deposit rules for specific slots, guest types, or dates. Send secure Paymob links automatically and track confirmations with one click.
Tailor booking flows with custom fields, group list uploads, and pre-screening logic per branch, slot, or event.
Online Reservation Form Customization
Request Management & Conditional Logic
Auto-approve VIPs, flag risky guests for review, and manage approvals by tag, risk level, or history.
Operational Workflows
Tailored solutions for efficient operational management across different scenarios.
Weekend vs Weekday Workflows
Distinct workflows designed for optimal weekend and weekday operations.
Group Deposit Policies
Deposits required only for groups exceeding five participants.
Premium Client Reservations
Exclusive tables reserved for our gold-tier clients.
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