FOH MarketingFOHMarketing.

Reach Guests Where They Actually Are

Stop blasting emails nobody opens. FOH Marketing delivers personalized WhatsApp messages powered by real guest data, driving repeat visits and revenue on autopilot.

WhatsApp Campaigns

40%+ open rates

Guest Segmentation

Auto-built audiences

Automated Flows

Set it and forget it

Revenue Attribution

Know what works

WhatsApp-First

Stay Top of Mind Without Lifting a Finger

Reach guests on the channel they actually use. FOH sends personalized WhatsApp messages: VIP invites, birthday offers, and event announcements, automatically from your venue's verified business number.

  • 40%+ open rates vs 5% for email
  • Automated confirmations & reminders
  • Two-way conversations that convert
L

Luma Rooftop

online

Hi Sarah! ๐ŸŽ‰ As one of our VIP guests, you're invited to an exclusive tasting this Friday.

7:02 PM

Complimentary welcome drink + 20% off for you and a guest. Shall I reserve your usual table?

7:02 PM

Yes please! Table for 2 at 8 PM ๐Ÿ™Œ

7:04 PM

Done! โœ… Table 12 reserved for 2 at 8 PM this Friday. See you then, Sarah!

7:04 PM

Smart Segmentation

The Right Message to the Right Guest

FOH automatically segments your guests by visit frequency, spend level, preferences, and behavior, so every message feels personal, not like a blast.

  • Auto-built segments from real guest data
  • VIPs, high spenders, lapsed, birthdays
  • Segments update in real time

Guest Segments

Smart Audiences

VIP Guests

124 guests

Open rate

82%

Lapsed 30d+

67 guests

Open rate

44%

High Spenders

203 guests

Open rate

91%

Event Lovers

156 guests

Open rate

73%

Birthday This Month

18 guests

Open rate

96%

Automation

Set It Once. Watch It Convert.

Build automated flows triggered by guest behavior: a post-visit thank-you, a birthday offer, a win-back campaign for lapsed guests. FOH handles the timing and personalization.

  • Trigger-based flows run on autopilot
  • Post-visit, birthday, lapsed guest workflows
  • Revenue attribution for every automation

Automation

Post-Visit Follow-Up

Active ยท 847 guests triggered

Guest visits venue

Wait 24 hours

๐Ÿ’ฌ

Send thank-you + offer

Sending now...

๐Ÿ‘€

Guest opens message

๐ŸŽ‰

Guest books again

Converted

34%

Revenue

$12.4K

Campaign Analytics

Know Exactly What Drives Revenue

Track delivery, opens, clicks, and, most importantly, the revenue attributed to every campaign. No more guessing what works.

  • Revenue tied to every message sent
  • Compare campaigns side by side
  • Optimize based on real performance data

Analytics

Campaign Performance

Total Revenue

$12,300

Avg Open Rate

72%

Weekend VIP Invite

+24%
Sent: 1,240Opened: 82%Rev: $8,400

Birthday Offer

+18%
Sent: 186Opened: 91%Rev: $2,100

Win-Back: 30d Lapsed

+12%
Sent: 420Opened: 44%Rev: $1,800

Revenue This Week

Broadcast

One Click to Fill Your Venue

Announce events, last-minute openings, and seasonal specials to your full guest list or targeted segments, with one tap.

1,200+

Guests reached instantly

82%

Average open rate

< 5 min

Time to create & send

$8.4K

Revenue per campaign

New Broadcast

Friday Night Special

Audience

VIPsHigh SpendersEvent Lovers

1,247 guests selected

Message Preview

Hey! ๐ŸŒŸ This Friday we're hosting a special chef's table experience. As a VIP, your table is waiting. Reply YES to reserve!

Channel

W
WhatsAppPrimary

Campaigns That Pay for Themselves

0%
Higher Open Rates

Targeted WhatsApp messages outperform generic blasts.

0x
More Repeat Visits

Automated post-visit campaigns bring guests back.

0%
Less Manual Work

Set it and forget it with automated triggers.

Frequently Asked Questions

Everything you need to know about FOH Marketing.

FOH Marketing supports WhatsApp, SMS, and email campaigns. All channels are managed from a single dashboard with unified analytics and guest targeting.

Yes. You can segment guests by visit frequency, average spend, event attendance, preferences, tags, and more. Segments update automatically as guest data changes.

Not at all. FOH Marketing includes pre-built templates optimized for hospitality: event announcements, promotions, loyalty offers, and more. Just customize the content and send.

You set triggers based on guest behavior: a birthday, a first visit, 30 days since last visit. FOH automatically sends the right message at the right time. No manual work required.

Yes. FOH attributes reservations and visits back to the campaigns that drove them, so you can see exactly how much revenue each campaign generates.

Ready to See What Your Venue
Could Actually Look Like?

In one demo, see how FOH reduces no-shows, increases repeat visits, and gives you complete visibility into every guest and every shift.