Rez.Smart Reservations Built for Hospitality
Stop losing guests to no-shows, scattered bookings, and manual processes. FOH Rez gives you complete control over your reservations and guest relationships.
Floor Plans
Deposits
Confirmations
Guest Profiles
Waitlist
Analytics
The Problem
Reservation Chaos Costs You Revenue
Guest bookings scattered across WhatsApp, phone calls, and walk-ins. No-shows eating your bottom line. Zero guest visibility. Manual seating that leaves money on the table.
Table Management
See Your Entire Floor at a Glance
Visual floor plans with real-time table status, party sizes, and timing. Drag-and-drop seating, server section balancing, and intelligent turn-time optimization, so you maximize covers every shift.
- Interactive floor plan with live status
- Drag-and-drop table assignments
- Turn-time optimization per table size
- Server section balancing
Deposit Control
Protect Your Revenue from No-Shows
Configurable deposit rules by party size, day of week, or time slot. Guests pay at the time of booking, and you keep the revenue when they don't show. Venues see 30%+ fewer no-shows in month one.
- Flexible deposit rules by party size & time
- Payment collected at booking
- Automatic refund on valid cancellations
- No-show protection that pays for itself
Automated Confirmations
Never Chase a Guest Again
WhatsApp and SMS confirmations go out automatically when a reservation is made, and reminders follow 24 hours before. Guests confirm with one tap. No phone calls, no manual follow-up.
- Automatic booking confirmation via WhatsApp
- 24-hour reminder with one-tap confirm
- Two-way messaging for changes or questions
- Saves your host team 2+ hours per day
Guest Profiles
Know Every Guest Like a Regular
Every reservation automatically builds a richer guest profile: visit history, spending patterns, dietary preferences, special occasions, and notes from your team. Your staff knows who's walking in before they arrive.
- Auto-built profiles from every visit
- Spend history, preferences, and notes
- VIP tagging and special occasion alerts
- Shared across all your venues
Waitlist
Turn Walk-Aways into Walk-Ins
When tables are full, the smart waitlist keeps guests engaged with real-time wait estimates and WhatsApp notifications. The moment a spot opens, the next party is seated. No lost covers.
- Digital queue with real-time wait estimates
- WhatsApp notifications when table is ready
- Walk-in conversion tracking
- Integrates with reservation flow
Analytics
Data That Drives Decisions
Track occupancy rates, peak hours, no-show patterns, average spend per cover, and guest return rates in real time. Spot trends, optimize your shifts, and prove what's working.
- Real-time occupancy and revenue tracking
- No-show and cancellation trend analysis
- Peak hour and day-of-week patterns
- Revenue per cover benchmarking
The Product
See Rez. in Action
One dashboard to manage your floor, your guests, and your revenue.
Trusted by Leading Venues
The Results Speak for Themselves
Smart deposits and automated reminders keep guests accountable.
Intelligent table management maximizes every seat, every shift.
Personalized experiences built on guest intelligence drive loyalty.
Frequently Asked Questions
Everything you need to know about FOH Rez.
FOH Rez uses configurable deposit rules and automated WhatsApp/SMS confirmation reminders to hold guests accountable. Venues typically see a 30% or greater reduction in no-shows within the first month.
Yes. FOH Rez consolidates bookings from phone, walk-ins, WhatsApp, social media, and your website into one unified system. No more juggling multiple sources.
FOH integrates with leading POS systems to sync guest spending data, giving you a complete picture of each guest's visit history and preferences.
FOH Rez uses intelligent algorithms to optimize table assignments based on party size, reservation duration, server sections, and VIP status, maximizing covers per shift.
Absolutely. Multi-venue operators get a centralized dashboard with individual venue management, shared guest profiles, and consolidated reporting.
Every reservation builds a guest profile that includes visit history, spending patterns, preferences, dietary requirements, special occasions, and notes from your team.
Explore the FOH Platform
Every product works together to give you a complete picture of your guests.
Ready to See What Your Venue
Could Actually Look Like?
In one demo, see how FOH reduces no-shows, increases repeat visits, and gives you complete visibility into every guest and every shift.